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MP项目管理知识地图 PMBOK

2023-08-20 来源:爱问旅游网
过程组Project Management ProcessGroups知识领域Knowledge Areas过程Process输入Input工具与技术Tools & Techniques专家判断Expert judgment引导技术Facilitation techniques输出Outputs项目章程Project charter项目整合管理Project IntegrationManagement启动过程组Initiating Process Group项目工作说明书Project statement of work商业论证Business case4.1 制定项目章程协议Develop Project CharterAgreements事业环境因素Enterprise environmental factors组织过程资产Organizational process assets项目章程干系人分析干系人登记册Project charterStakeholder analysisStakeholder register项目干系人管理专家判断Project Stakeholder13.1 识别干系人采购文件Expert judgmentManagementIdentify StakeholdersProcurement documents事业环境因素会议Enterprise environmental factors组织过程资产MeetingsOrganizational process assets项目章程专家判断项目管理计划Project charterExpert judgmentProject management plan项目整合管理4.2 制定项目管理计划其他过程的输出引导技术Project IntegrationDevelop ProjectOutputs from other processesFacilitation techniquesManagementManagement Plan事业环境因素Enterprise environmental factors组织过程资产Organizational process assets项目管理计划专家判断范围管理计划Project management planExpert judgment5.1 规划范围管理项目章程会议Scope management plan需求管理计划Plan ScopeProject charterMeetingsRequirements management planManagement事业环境因素Enterprise environmental factors组织过程资产Organizational process assets范围管理计划访谈需求文件Scope management plan需求管理计划Interviews焦点小组会议Requirements documentation需求跟踪矩阵Requirements management planFocus groups关系人管理计划引导式研讨会Requirements traceability matrixStakeholder management plan项目章程Facilitated workshops群体创新技术(头脑风暴、名义小组技术、思维导图、亲和图)Project charter干系人登记册Group creativity techniques群体决策技术(一致同意、大多数原则、相对多数原则、独裁)5.2 收集需求Stakeholder registerGroup decision-making techniquesCollect Requirements问卷调查Questionnaires and surveys观察Observations项目范围管理原型法Project ScopePrototypesManagement标杆对照Benchmarking系统交互图Context diagrams文件分析范围管理计划Document analysis专家判断项目范围说明书Scope management planExpert judgment5.3 定义范围项目章程产品分析Project scope statement项目文件(更新)Define ScopeProject charter需求文件Product analysis备选方案识别Project documents updatesRequirements documentation组织过程资产Alternatives generation引导式研讨会Organizational process assets范围管理计划Facilitated workshops分解范围基准Scope management plan项目范围说明书Decomposition专家判断Scope baseline项目文件(更新)5.4 创建工作分解结构Project scope statementExpert judgmentProject documents updates(WBS)需求文件Create WBSRequirements documentation事业环境因素Enterprise environmental factors组织过程资产Organizational process assets范围管理计划专家判断进度管理计划Scope management planExpert judgment6.1 规划进度管理项目章程分析技术Schedule management planPlan ScheduleProject charterAnalytical techniquesManagement事业环境因素会议Enterprise environmental factors组织过程资产MeetingsOrganizational process assets进度管理计划分解活动清单Schedule management planDecomposition6.2 定义活动范围基准滚动式规划Activity list活动属性Define ActivitiesScope baseline事业环境因素Rolling wave planning专家判断Activity attributes里程碑清单Enterprise environmental factors组织过程资产Expert judgmentMilestone listOrganizational process assets进度管理计划Schedule management plan活动清单紧前关系绘图法(PDM)项目进度网络图Activity list活动属性Precedence diagramming method (PDM)确定依赖关系Project schedule network diagrams项目文件(更新)6.3 排列活动顺序Activity attributesSequence Activities里程碑清单Dependency determination提前量与滞后量Project documents updatesMilestone list项目范围说明书Leads and lagsProject scope statement事业环境因素Enterprise environmental factors组织过程资产Organizational process assets进度管理计划专家判断活动资源需求Schedule management plan活动清单Expert judgment备选方案分析Activity resource requirements资源分解结构Activity list活动属性Alternative analysis发布的估算数据Resource breakdown structure项目文件(更新)Activity attributes6.4 估算活动资源资源日历Published estimating dataProject documents updates自下而上估算EstimateResource calendarsBottom-up estimatingActivity Resources风险登记册项目管理软件Risk register活动成本估算Project management softwareActivity cost estimates事业环境因素Enterprise environmental factorsProject TimeManagement

项目时间管理Project TimeManagement6.5 估算活动持续时间EstimateActivity Durations6.6 制定进度计划Develop Schedule7.1 规划成本管理Plan CostManagement规划过程组

Planning Process Group

7.2 估算成本Estimate Costs项目成本管理Project CostManagement组织过程资产Organizational process assets进度管理计划Schedule management plan活动清单Activity list活动属性Activity attributes活动资源需求Activity resource requirements资源日历Resource calendars项目范围说明书Project scope statement风险登记册Risk register资源分解结构Resource breakdown structure事业环境因素Enterprise environmental factors组织过程资产Organizational process assets进度管理计划Schedule management plan活动清单Activity list活动属性Activity attributes项目进度网络图Project schedule network活动资源需求Activity resource requirements资源日历Resource calendars活动持续时间估算Activity duration estimates项目范围说明书Project scope statement风险登记册Risk register项目人员分派Project staff assignments资源分解结构Resource breakdown structure事业环境因素Enterprise environmental factors组织过程资产Organizational process assets进度管理计划Schedule management plan项目章程Project charter事业环境因素Enterprise environmental factors组织过程资产Organizational process assets成本管理计划Cost management plan人力资源管理计划Human resource management plan范围基准Scope baseline项目进度计划Project Schedule风险登记册Risk register事业环境因素Enterprise environmental factors组织过程资产Organizational process assets专家判断Expert judgment类比估算Analogous estimating参数估算Parametric estimating三点估算Three-point estimating群体决策技术(一致同意、大多数原则、相对多数原则、独裁)Group decision-making techniques储备分析Reserve analysis活动持续时间估算Activity duration estimates项目文件(更新)Project documents updates进度网络分析Schedule network analysis关键路径法Critical path method关键链法Critical chain method资源优化技术Resource optimization techniques建模技术Modeling techniques提前量与滞后量Leads and lags进度压缩Schedule compression进度计划编制工具Scheduling tool进度基准Schedule baseline项目进度计划Project Schedule进度数据Schedule data项目日历Project calendars项目管理计划(更新)Project management plan updates项目文件(更新)Project document updates专家判断Expert judgment分析技术Analytical techniques会议Meetings专家判断Expert judgment类比估算Analogous estimating参数估算Parametric estimating自下而上估算Bottom-up estimating三点估算Three-point estimating储备分析Reserve analysis质量成本Cost of quality项目管理软件Project management software卖方投标分析Vendor bid analysis群体决策技术(一致同意、大多数原则、相对多数原则、独裁)Group decision making techniques成本汇总Cost aggregation储备分析Reserve analysis专家判断Expert judgment历史关系Historical relationships资源限制平衡Funding limit reconciliation成本管理计划Cost management plan活动成本估算Activity cost estimates估算依据Basis of estimates项目文件(更新)Project document updates7.3 制定预算Determine Budget项目质量管理Project QualityManagement8.1 规划质量管理Plan QualityManagement成本管理计划Cost management plan范围基准Scope baseline活动成本估算Activity cost estimates估算依据Basis of estimates项目进度计划Project Schedule资源日历Resource calendars风险登记册Risk register协议Agreements组织过程资产Organizational process assets成本管理计划Cost management plan干系人登记册Stakeholder register风险登记册Risk register需求文件Requirements documentation事业环境因素Enterprise environmental factors组织过程资产Organizational process assets成本基准Cost baseline项目资金需求Project funding requirements项目文件(更新)Project documents updates项目人力资源管理Project HumanResourceManagement9.1 规划人力资源管理Plan HumanResourceManagement成本效益分析Cost-benefit analysis质量成本Cost of quality七种基本质量工具Seven basic quality tools标杆对照Benchmarking实验设计Design of experiments统计抽样Statistical sampling其它质量管理工具Additional quality planning tools会议Meetings项目管理计划组织图与职位描述Project management planOrganization charts and position descriptions活动资源需求人际交往Activity resource requirementsNetworking事业环境因素组织理论Enterprise environmental factorsOrganizational theory组织过程资产专家判断Organizational process assetsExpert judgment会议Meetings项目管理计划沟通需求分析Project management planCommunication requirements analysis质量管理计划Quality management plan过程改进计划Process improvement plan质量测量指标Quality metrics质量核对单Quality checklists项目文件(更新)Project document updates人力资源管理计划Human resource management plan沟通管理计划Communications management planProject

Communication

Plan Communications

Management

项目沟通管理ProjectCommunicationManagement干系人登记册Stakeholder register10.1 规划沟通管理事业环境因素Plan CommunicationsEnterprise environmental factorsManagement组织过程资产Organizational process assets项目管理计划Project management plan项目章程Project Charter干系人登记册Stakeholder register事业环境因素Enterprise environmental factors组织过程资产Organizational process assets风险管理计划Risk management plan成本管理计划Cost management plan进度管理计划Schedule management plan质量管理计划Quality management plan人力资源管理计划Human resource management范围基准Scope baseline活动成本估算Activity cost estimates活动持续时间估算Activity duration estimates干系人登记册Stakeholder register项目文件Project documents采购文件Procurement documents事业环境因素Enterprise environmental factors组织过程资产Organizational process assets风险管理计划Risk management plan范围基准Scope baseline风险登记册Risk register事业环境因素Enterprise environmental factors组织过程资产Organizational process assets风险管理计划Risk management plan成本管理计划Cost management plan进度管理计划Schedule management plan风险登记册Risk register事业环境因素Enterprise environmental factors组织过程资产Organizational process assets风险管理计划Risk management plan风险登记册Risk register11.1 规划风险管理Plan RiskManagement沟通技术Communication technology沟通模型Communication models沟通方法Communication methods会议Meetings分析技术Analytical techniques专家判断Expert judgment会议Meetings项目文件(更新)Project document updates风险管理计划Risk management plan11.2 识别风险Identify Risks文档审查Documentation reviews信息收集技术Information gathering techniques核对表分析Checklist analysis假设分析Assumptions analysis图解技术Diagramming techniquesSWOT分析SWOT analysis专家判断Expert judgment风险登记册Risk register项目风险管理Project RiskManagement11.3 实施定性风险分析Perform QualitativeRiskAnalysis11.4 实施定量风险分析Perform QuantitativeRiskAnalysis风险概率和影响评估Risk probability and impact assessment概率和影响矩阵Probability and impact matrix风险数据质量评估Risk data quality assessment风险分类Risk categorization风险紧迫性评估Risk urgency assessment专家判断Expert judgment数据收集和表现技术Data gathering and representation techniques定量风险分析和建模技术Quantitative risk analysis and modeling techniques专家判断Expert judgment项目文件(更新)Project document updates项目文件(更新)Project document updates11.5 规划风险应对Plan Risk Responses项目采购管理Project ProcurementManagement项目干系人管理ProjectStakeholderManagement项目整合管理Project IntegrationManagement项目管理计划Project management plan需求文件Requirements documentation风险登记册Risk register活动资源需求Activity resource requirements12.1 规划采购管理项目进度计划Plan ProcurementProject ScheduleManagement活动成本估算Activity cost estimates干系人登记册Stakeholder register事业环境因素Enterprise environmental factors组织过程资产Organizational process assets项目管理计划Project management plan干系人登记册13.2 规划关系人管理Stakeholder registerPlan Stakeholder事业环境因素ManagementEnterprise environmental factors组织过程资产Organizational process assets项目管理计划Project management plan批准的变更请求4.3 指导与管理项目工作Approved change requestsDirect and事业环境因素Manage ProjectEnterprise environmental factors组织过程资产WorkOrganizational process assets项目管理计划Project management plan过程改进计划Process improvement plan质量测量指标Quality metrics质量控制测量结果Quality control measurements项目文件Project documents消极风险或威胁的应对策略Strategies for negative risks or threats积极风险或机会的应对策略Strategies for positive risks or opportunities应急应对策略Contingent response strategies专家判断Expert judgment自制或外购分析Make-or-buy analysis专家判断Expert judgment市场调研Market research会议Meetings项目管理计划(更新)Project management plan updates项目文件(更新)Project document updates采购管理计划Procurement management plan采购工作说明书Procurement statements of work采购文件Procurement documents供方选择标准Source selection criteria自制或外购决策Make-or-buy decisions变更请求Change requests项目文件(更新)Project document updates专家判断Expert judgment会议Meetings分析技术Analytical techniques专家判断Expert judgment项目管理信息系统Project management information system会议Meetings干系人管理计划Stakeholder management plan项目文件(更新)Project document updates项目质量管理Project QualityManagement8.2 实施质量保证Perform QualityAssurance质量管理与控制工具Quality management and control tools质量审计Quality audits过程分析Process analysis可交付成果Deliverables工作绩效数据Work performance data变更请求Change requests项目管理计划(更新)Project management plan updates项目文件(更新)Project documents updates变更请求Change requests项目管理计划(更新)Project management plan updates项目文件(更新)Project document updates组织过程资产(更新)Organizational process assets9.2 组建项目团队Acquire Project Team人力资源管理计划Human resource management事业环境因素Enterprise environmental factors组织过程资产Organizational process assets项目人力资源管理Project HumanResourceManagement9.3 建设项目团队Develop Project Team人力资源管理计划Human resource management项目人员分派Project staff assignments资源日历Resource calendars执行过程组Executing Process Group9.4 管理项目团队Manage Project Team项目沟通管理ProjectCommunicationManagement10.2 管理沟通ManageCommunications人力资源管理计划Human resource management项目人员分派Project staff assignments团队绩效评价Team performance assessments问题日志Issue log工作绩效报告Work performance reports组织过程资产Organizational process assets沟通管理计划Communications management工作绩效报告Work performance reports事业环境因素Enterprise environmental factors组织过程资产Organizational process assets项目管理计划Project management plan采购文件Procurement documents供方选择标准Source selection criteria卖方建议书Seller proposals项目文件Project documents自制或外购决策Make-or-buy decisions采购工作说明书Procurement statement of work组织过程资产Organizational process assets干系人管理计划Stakeholder management plan沟通管理计划Communications management变更日志Change log组织过程资产Organizational process assets项目管理计划Project management plan进度预测Schedule forecasts成本预测Cost forecasts确认的变更Validated changes工作绩效信息Work performance information事业环境因素Enterprise environmental factors组织过程资产Organizational process assets项目管理计划Project management plan工作绩效报告Work performance reports变更请求Change requests事业环境因素Enterprise environmental factors组织过程资产Organizational process assets项目管理计划Project management plan需求文件Requirements documentation需求跟踪矩阵Requirements traceability matrix核实的可交付成果Verified deliverables工作绩效数据Work performance data项目管理计划Project management plan需求文件Requirements documentation需求跟踪矩阵Requirements traceability matrix工作绩效信息Work performance data组织过程资产Organizational process assets项目管理计划Project management plan项目进度计划Project Schedule工作绩效数据Work performance data预分派Pre-assignment谈判Negotiation招募Acquisition虚拟团队Virtual teams多标准决策分析Multi-criteria decision analysis人际关系技能Interpersonal skills培训Training团队建设活动Team-building activities基本规则Ground rules集中办公Colocation认可与奖励Recognition and rewards人事测评工具Personnel assessment tools观察与交谈Observation and conversation项目绩效评估Project performance appraisals冲突管理Conflict management人际关系技能Interpersonal skills项目人员分派Project staff assignments资源日历Resource calendars项目管理计划(更新)Project management plan updates团队绩效评价Team performance assessments事业环境因素(更新)Enterprise environmental factors变更请求Change requests项目管理计划(更新)Project management plan updates项目文件(更新)Project document updates组织过程资产(更新)Organizational process assets事业环境因素(更新)Enterprise environmental factors项目沟通Project communications项目管理计划(更新)Project management plan updates项目文件(更新)Project document updates组织过程资产(更新)Organizational process assets选定的卖方Selected sellers协议Agreements资源日历Resource calendars变更请求Change requests项目管理计划(更新)Project management plan updates项目文件(更新)Project document updates项目采购管理Project ProcurementManagement12.2 实施采购ConductProcurements沟通技术Communication technology沟通模型Communication models沟通方法Communication methods信息管理系统Information management systems报告绩效Performance reporting投标人会议Bidder conference建议书评价技术Proposal evaluation techniques独立估算Independent estimates专家判断Expert judgment广告Advertising分析技术Analytical techniques采购谈判Procurement negotiations沟通方法Communication methods人际关系技能Interpersonal skills管理技能Management skills项目干系人管理ProjectStakeholderManagement13.3 管理干系人参与Manage StakeholderEngagement4.4 监控项目工作Monitor and ControlProjectWork项目整合管理Project IntegrationManagement专家判断Expert judgment分析技术Analytical techniques项目管理信息系统Project management information system会议Meetings问题日志Issue log变更请求Change requests项目管理计划(更新)Project management plan updates项目文件(更新)Project document updates组织过程资产(更新)Organizational process assets变更请求Change requests工作绩效报告Work performance reports项目管理计划(更新)Project management plan updates项目文件(更新)Project documents updates4.5 实施整体变更控制Perform IntegratedChangeControl专家判断Expert judgment会议Meetings变更控制工具Change control tools批准的变更请求Approved change requests变更日志Change log项目管理计划(更新)Project management plan updates项目文件(更新)Project documents updates验收的可交付成果Accepted deliverables工作绩效信息Work performance information工作绩效信息Work performance information项目文件(更新)Project documents updates5.5 确认范围Validate Scope检查Inspection群体决策技术(一致同意、大多数原则、相对多数原则、独裁)Group decision-making techniques项目范围管理Project ScopeManagement偏差分析Variance analysis5.6 控制范围Control Scope项目时间管理Project TimeManagement

6.7 控制进度Control Schedule

绩效审查Performance reviews项目管理软件Project Management software资源优化技术Resource optimization techniques工作绩效信息Work performance information工作绩效信息Work performance information项目管理计划(更新)Project management plan updates项目文件(更新)Project documents updates组织过程资产(更新)Organizational process assets工作绩效信息Work performance information进度预测Schedule forecasts变更请求Change requests项目时间管理Project TimeManagement6.7 控制进度Control Schedule项目日历Project calendars进度数据Schedule data组织过程资产Organizational process assets项目管理计划Project management plan项目资金需求Project funding requirements工作绩效数据Work performance data组织过程资产Organizational process assets监控过程组Monitoring and ControllingProcess Group项目成本管理Project CostManagement7.4 控制成本Control Costs项目质量管理Project QualityManagement8.3 控制质量Control Quality项目沟通管理ProjectCommunicationManagement10.3 控制沟通ControlCommunications项目风险管理Project RiskManagement11.6 控制风险Control Risks项目管理计划Project management plan质量测量指标Quality metrics质量核对表Quality checklists工作绩效数据Work performance data批准的变更请求Approved change requests可交付成果Deliverables项目文件Project documents组织过程资产Organizational process assets项目管理计划Project management plan项目沟通Project communications问题日志Issue log工作绩效数据Work performance data组织过程资产Organizational process assets项目管理计划Project management plan风险登记册Risk register工作绩效数据Work performance data工作绩效报告Work performance reports建模技术Modeling techniques提前量与滞后量Leads and lags进度压缩Schedule compression进度计划编制工具Scheduling tool挣值管理Earned value management预测Forecasting完工尚需绩效指数(TCPI)To-complete performance index (TCPI)绩效审查Performance reviews项目管理软件Project management software储备分析Reserve analysis七种基本质量工具Seven basic quality tools统计抽样Statistical sampling检查Inspection审计已批准的变更请求Approved change requests review项目管理计划(更新)Project management plan updates项目文件(更新)Project document updates组织过程资产(更新)Organizational process assets工作绩效信息Work performance information成本预测Cost forecasts变更请求Change requests项目管理计划(更新)Project management plan updates项目文件(更新)Project document updates组织过程资产(更新)Organizational process assets质量控制测量结果Quality control measurements确认的变更Validated changes核实的可交付成果Validated deliverables工作绩效信息Work performance information变更请求Change requests项目管理计划(更新)Project management plan updates项目文件(更新)Project document updates组织过程资产(更新)Organizational process assets工作绩效信息Work performance information变更请求Change requests项目管理计划(更新)Project management plan updates项目文件(更新)Project document updates组织过程资产(更新)Organizational process assets工作绩效信息Work performance information变更请求Change requests项目管理计划(更新)Project management plan updates项目文件(更新)Project document updates组织过程资产(更新)Organizational process assets工作绩效信息Work performance information变更请求Change requests项目管理计划(更新)Project management plan updates项目文件(更新)Project document updates组织过程资产(更新)Organizational process assets信息管理系统Information management systems专家判断Expert judgment会议Meetings项目采购管理Project ProcurementManagement12.3 控制采购Control Procurements项目管理计划Project management plan采购文件Procurement documents协议Agreements批准的变更请求Approved change requests工作绩效报告Work performance reports工作绩效数据Work performance data项目管理计划Project management plan问题日志Issue log工作绩效数据Work performance data项目文件Project documents项目干系人管理Project StakeholderManagement13.4 控制干系人参与Control StakeholderEngagement风险再评估Risk reassessment风险审计Risk audits偏差和趋势分析Variance and trend analysis技术绩效测量Technical performance measurement储备分析Reserve analysis会议Meetings合同变更控制系统Contract change control system采购绩效审查Procurement performance reviews检查与审计Inspections and audits报告绩效Performance reporting支付系统Payment systems索赔管理Claims administration记录管理系统Records management system信息管理系统Information management systems专家判断Expert judgment会议Meetings项目整合管理Project IntegrationManagement收尾过程组Closing Process Group项目采购管理Project ProcurementManagement项目管理计划Project management plan4.6 结束项目或阶段验收的可交付成果Close Project or PhaseAccepted deliverables组织过程资产Organizational process assets项目管理计划Project management plan12.4 结束采购采购文件Close ProcurementsProcurement documentation专家判断Expert judgment分析技术Analytical techniques会议Meetings采购审计Procurement audits采购谈判Procurement negotiations记录管理系统Records management system工作绩效信息Work performance information变更请求Change requests项目管理计划(更新)Project management plan updates项目文件(更新)Project document updates组织过程资产(更新)Organizational process assets最终产品、服务或成果移交Final product, service, or result组织过程资产(更新)Organizational process assets结束的采购Closed procurements组织过程资产(更新)Organizational process assets

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