Chapter 1: Information Technology, The Internet, and You
Crossword Puzzle Answers: Across
Num. Clue Answer
1 The most essential part of an information system。 People 7 Coordinates computer resources。 Operating System 10 Modifies signals for processing. Modem
12 Data that has been processed by the computer。 Information 13 Unprocessed facts. Data
14 Notebook computer that accepts handwritten input。. Tablet PC
Down
Num。 Clue Answer
2 Uses computers to become more productive。
End User
3
Rules or guidelines to follow when using software, hardware, and data。
Procedures
4
Created by word processors。
Document Files
5
Specialized programs that allow input and output devices to communicate。
Device Drivers
6
Created by database management programs.
Database Files
8
The physical equipment of a microcomputer.
Hardware
9
The world’s largest computer network.
Internet
13 Provides step-by-step instructions to the computer。
Software
Multiple Choice Answers
B B A B D D A C D D
Matching Answers
E F I H A C G B D J
Chapter 2: The Internet, The Web, and Electronic Commerce
Crossword Puzzle Answers: Across
Num。 Clue Answer 2 3 5 7 8 9
Provide users a connection to the Internet。 ISP Unwelcome e-mail。
Spam
Explore the Web。 Surf
Internet uploading and downloading service。 Steals credit card information。
FTP
Carder
A file, such as a document or worksheet, that is attached to an e-mail message。
Attachment
10 Involves the sale of a product to another business. B2B 13 Connection to Web resources. Link
15 Process of transferring information from a remote computer to the computer one is using.
Download
Down
Num。 Clue Answer 1 4 5 6
The sites that a search engine returns after running a keyword search. Hits Special program written in Java. Locates information online. Location of Web resource。
Applet
Search Engine URL
Browser
11 Program that provides access to Web
12 Used to block certain sites.
Filter
DSL
14 Provides high-speed connection using existing telephone lines. Num
Multiple Choice Answers
D A C C A A A A D B
Matching Answers
i d g e f c h j a b
Chapter 3: Basic Application Software
Crossword Puzzle Answers: Across
Num. Clue Answer 4 Rectangular area that contains messages. Window
5 System to organize and retrieve data. DBMS
8
Collection of individual applications.
Software Suite
10 Rearrange records using a field。 Sort 11 Formed by intersection of row and column。 Cell
14 Collection of related data。
Database
16 Flyer, report, newsletter, Web page。 Document
17 These make up a presentation。
Slides
18 Question or request for data in a database. Query
Down Num. Clue Answer
1 List of commands. Menu
2 Rectangular grid of rows and columns used in programs like Excel. 3
Has records and fields.
Table
Worksheet
6 7 9
Controls format and placement of slides. Requests user input.
Master Slide
Dialog Box
Word Wrap
Moves insertion point to next line。
12 Series of cells. Range
13 A vertical block of cells one cell wide.
Column
15 Contain buttons and menus。 Toolbars Num
Multiple Choice Answers
D D B D D A B B C D
Matching Answers
j a c h b d i e g f
Chapter 5: System Software
Crossword Puzzle Answers: Across
Num. Clue Answer 5 6 8 9
Program that makes copies of files in case of damage or loss。 Boot that occurs when the computer is already on.
Backup
Warm boot
Utility Suite
Driver
Combination of several utility programs in one package。
Allows communication between devices and the operating system.
11 Concentric rings on a disk.
Tracks
NOS
12 Used to control and coordinate networked computers。
Down Num. 1 2
Clue Answer
Location to store related files. Folder
Computer that coordinates all communication between other computers.
Network server
3 4 5 7
Uses graphical elements to communicate with the operating system。 GUI Broken-up file stored in different sectors。
Fragmented
Starting or restarting a computer。 Booting Operating system with over 80 percent of the market。
Windows
Icons
10 Graphic objects on the desktop used to represent programs and other files。 Num
Multiple Choice Answers
C D C A A A C B B A C
Matching Answers
j d f b g h a e i c
Chapter 7: Input and Output
Crossword Puzzle Answers: Across
Num. Clue Answer 6 9
Used to grade multiple choice exams.
OMR
WebCam
Specialized digital camera that broadcasts images over the Internet.
10 Records images digitally on a disk.
Digital camera
Joystick
13 Most popular input device used for computer games.
14 Delivers much clearer picture than regular TV。 HDTV 16 Resolution is expressed as a matrix of these dots。 17 Keyboard that rolls up for storage and transport。
Pixel Flexible
Down
Num。 Clue Answer 1 2 3
The distance between each pixel。Dot pitch Most commonly used way to input data。
Keyboard
Wheel
Button rotated to scroll through information displayed on the monitor。
Button
4 5 7 8
Most widely used type of mouse.
Mechanical
Dumb
Refresh rate
Type of terminal that does no processing.
Number of times a screen is redrawn each second. Measure of resolution.
dpi
Toggle
11 Keys that turn features on and off。
12 Translates processed information into hard copy. Printer 15 Bar code system used in supermarkets. UPC Num
Multiple Choice Answers
A B A B D A D C D B
Matching Answers
i e f j a b g d c h
Chapter 9: Communications and Networks
Crossword Puzzle Answers: Across
Num。 Clue Answer 5 7 9
Interprets and routs incoming radio frequencies。 Base station Continuous electronic waves。 Configuration of a network.
Analog
topology
10 Network interface card。
NIC
bps
bluetooth
11 Transfer speed or transfer rate.
12 Short range wireless communication standard.
14 Measurement of the width of the communication channel。 bandwidth
Down
Num。 Clue Answer 1 2 3 4 6 8
Node that requests and uses resources available from other nodes. Each device in the network handles its own communications. Device that allows links between LANs. Process that converts digital to analog。
client
Bus network
Network gateway modulation
Pieces of a message sent over the Internet。 packets Global positioning system.
GPS
13 Any device that is connected to a network。 node
15 Uses existing telephone lines to provide high—speed connections。 16 Central node for other nodes. hub Num
Multiple Choice Answers
DSL
C B A D C D B B D D
Matching Answers
g b a i h e c j d f
Chapter 11: Information Systems
Crossword Puzzle Answers: Across
Num. 3 5 9
Clue Answer
Level of management concerned with strategic planning.
Top
Identifies, investigates, and develops new products and services. Research Report produced upon request。
Demand
User
10 Someone who makes decisions in a DSS。
11 Model that helps middle—level managers in long—range planning。 Tactical 12 Information worker involved in the creation of information。 14 Concerned with calculating employee paychecks. Payroll 16 Specialized information system that knowledge workers use。 17 Keeps track of summaries of all foregoing transactions.
Down Num. 1 2 4 6 7 8
Knowledge worker
KWS
General ledger
Clue Answer
The buying of materials and services。
Purchasing
Marketing
Plans, prices, promotes, sells, and distributes goods and services。 Form that shows supply and order information.
Purchase order
Report that calls attention to unusual events. Exception Help top-level managers oversee operations and develop plans。 Information worker that distributes information。Data worker
ESS
13 Use data from TPS to support middle managers.
MIS
Middle
15 Level of management concerned with decision making。 Num
Multiple Choice Answers
B B A D D A C C CC B
Matching Answers
h j f d g b a c i e
Chapter 13: Systems Analysis and Design
Crossword Puzzle Answers: Across
Num。 Clue Answer 3 8 9
Systems implementation Conversion
Collection of activities and elements organized to accomplish a goal. System Build a model that can be modified before the system is installed.
Prototyping
10 Automated design tool.
CASE
Pilot
12 Approach where new system is tried in only one part of an organization.
14 Shows levels of management and formal lines of authority. Organization chart 15 List of questions.
Down Num. 1 2 4 5 6 7
Checklist
Clue Answer
1st step in the design phase.
Feasibility
Study an organization’s systems。 Systems analysis System’s performance is compared to the original specifications。 Approach where new system is implemented slowly over time.
System audit
Phased
Direct approach Data flow
Conversion done by abandoning old system and starting the new. Diagram that shows the information flow within an organization.
11 Shows the relationship between input and output documents。 12 Old and new systems are operated side by side.
Grid chart
Parallel
Training
13 The most commonly overlooked activity in the implementation phase.
Num
Multiple Choice Answers
A D A C D D A D A C
Matching Answers
g h f d c a b i j e
Chapter 15: Your Future and Information Technology
Crossword Puzzle Answers: Across
Num。 Clue Answer 4 6 8 9
Inputs customer information and other data. Data entry worker Repairs and installs computer components and systems.
Computer Technician
Acting in anticipation of future problems, needs, or changes。Proactive Develops and maintains Web sites。
Webmaster
System analyst
Technical writer
Cryptographer
10 Plans and designs information systems。
11 Prepares instruction manuals and technical reports.
12 Designs, tests, and researches encryption procedures.
Down
Num。 Clue Answer 1 2 3 4 5 7
Person that is unfamiliar with computers。
Na?ve
Programmer
Creates, tests, and troubleshoots computer programs。
Person that feels learning about computers is an imposition. Frustrated Creates and formats publication—ready material. Desktop publisher Instructs users on the latest software and hardware。
Computer trainer
Person that feels the idea of using a microcomputer is overrated. Cynic
Num
Multiple Choice Answers
D B A D C D C A D B
Matching Answers
d j h a e i b g c f
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